Income and Sales Invoices
The Accounts Receivable Team deal with the following customer types:
The Accounts Receivable team supports the University in the following:
- Management of the Student Ledger
- Raising student invoices – Tuition, Accommodation, Misc
- Account administration and adjustments
- Debt management
We have dedicated Student Finance webpages providing extensive information.
The Accounts Receivable team supports the University in the following:
- Management of the Commercial Ledger
- Raising Sales Invoices (except Research specific)
- Account administration and adjustments
- Debt Management
Commercial frequently asked questions
Do you accept payment by credit card? (External)
For our Commercial customers, payment by credit card is not available at this time due to our staff having to work remotely. We are currently investigating a solution and will provide an update on these pages soon.
Who do I contact if I am having difficulty paying? (External)
Please email Accountsreceivable@exeter.ac.uk with full details of your situation and any proposed payment dates or payment schedule.
What reference should I use when paying a Commercial Invoice? (External)
Please list your account number and invoice number when making the payment via bank transfer. These details are displayed on the invoice and statement of account.
How can I request a copy of an invoice? (External)
Please email Accountsreceivable@exeter.ac.uk with your request.
How can I request a statement of account? (External)
Please email Accountsreceivable@exeter.ac.uk with your request.
How do I contact Accounts Receivable?
The best way to contact our Accounts Receivable team is by email – Accountsreceivable@exeter.ac.uk
Income queries for Staff
The PS Connect portal provides details of services and information in the form of Knowledge Articles covering all income processes including how to:
- Create a new customer account
- Raise a sales invoice
- Raise a credit note
- Training, support and advice - policies & procedures and training resources
Please follow this link to access the PS Connect Portal